Privacy Policy

Upixels Technologies is a technology company that designs and builds websites, mobile applications, and custom software, including generative AI-powered products. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit https://upixelstech.com (the "Website") or interact with us through it, and explains the choices and rights available to you.

By using the Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Website.

Table of Contents

1. Information We Collect
2. How We Use Your Information
3. Legal Basis for Processing
4. Cookies & Tracking Technologies
5. How We Share Your Information
6. International Data Transfers
7. Data Retention
8. Data Security
9. Your Privacy Rights
10. Children's Privacy
11. Third-Party Links
12. Changes to This Policy
13. Grievance Redressal & Contact Us

1. Information We Collect

We follow the principle of data minimisation: we only collect what we need to operate the Website and respond to you.

1.1 Information you provide directly

Source	Data collected	When it's collected
Contact form	Name, email address, subject, and message	When you submit an enquiry, after your email is confirmed with a one-time verification code
Newsletter subscription	Email address	When you subscribe, after your email is confirmed with a one-time verification code

1.2 Information collected automatically

• Server and log data: standard technical information such as IP address, browser type and version, device type, referring page, and timestamps, collected for security, fraud prevention, and troubleshooting.
• Cookies and similar technologies: only with your consent for non-essential categories. See "Cookies & Tracking Technologies" below.

1.3 Information we do not collect

The Website does not require you to create an account, and we do not process payment card details or government identification numbers through it.

2. How We Use Your Information

Purpose	Details
Responding to enquiries	To review and reply to messages submitted through our contact form
Newsletter delivery	To send the updates you've explicitly subscribed to receive
Verification & fraud prevention	To confirm that an email address genuinely belongs to the person submitting a form, using a one-time code
Analytics (with consent)	To understand aggregate usage patterns and improve the Website's content and performance
Security & abuse prevention	To detect, investigate, and prevent misuse, spam, or unauthorised access
Legal compliance	To comply with applicable laws, regulations, and lawful requests from public authorities

We do not use your personal information for automated decision-making that produces legal or similarly significant effects concerning you, and we do not sell your personal information to third parties.

3. Legal Basis for Processing

Where applicable data protection law (such as the EU/UK General Data Protection Regulation) requires it, we rely on the following legal bases:

• Consent — for optional analytics cookies and for verifying your email via a one-time code before we act on your form submission.
• Legitimate interests — for maintaining the security, integrity, and proper functioning of the Website, and for responding to enquiries you initiate.
• Legal obligation — where we are required to retain or disclose information to comply with the law.

4. Cookies & Tracking Technologies

When you first visit the Website, a cookie banner offers three choices: Accept All, Necessary Only, or Preferences.

Category	Purpose	Can it be disabled?
Necessary	Required for the Website to function correctly, including remembering your cookie preference	No — always active
Analytics	Google Analytics and/or Google Tag Manager, used to understand aggregate site usage	Yes — only loaded after you consent

You can change your preference at any time by clearing your browser's local storage for this Website, which brings the cookie banner back. Google's processing of analytics data is governed by Google's Privacy Policy, and you may also opt out of Google Analytics globally using the Google Analytics Opt-out Browser Add-on.

5. How We Share Your Information

We do not sell or rent your personal information. We may share it only in the following circumstances:

• Service providers: vendors who perform functions on our behalf, such as email delivery, hosting, and analytics providers, bound by confidentiality and data protection obligations, and only to the extent necessary to provide their service.
• Legal requirements: where disclosure is required to comply with a legal obligation, protect our rights, or respond to a valid request from a public authority.
• Business transfers: if we are involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to standard confidentiality safeguards.

6. International Data Transfers

Our service providers (for example, email delivery and analytics providers) may process information on servers located outside your country of residence, including in the United States. Where this involves a transfer of personal information out of the European Economic Area, the United Kingdom, or India, we take reasonable steps to ensure the recipient provides an adequate level of protection, such as reliance on standard contractual clauses or the provider's own certified compliance frameworks.

7. Data Retention

• Contact form submissions are retained for as long as reasonably necessary to address your enquiry and for legitimate business record-keeping, after which they are deleted or anonymised.
• Newsletter subscriber emails are retained until you unsubscribe using the link included in every newsletter email, or until you request deletion.
• Server and log data is retained for a limited period sufficient for security monitoring and troubleshooting, then routinely purged.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction, including transport-layer encryption (HTTPS), one-time email verification before contact and newsletter submissions are processed, and access controls on our administrative systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the following rights in relation to your personal information. To exercise any of them, contact us using the details in "Grievance Redressal & Contact Us" below.

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to correct inaccurate or incomplete information.
• Deletion — ask us to delete your personal information, subject to any legal retention requirements.
• Objection & restriction — object to, or ask us to restrict, certain processing of your information.
• Withdraw consent — withdraw consent for analytics cookies at any time, without affecting the lawfulness of processing carried out before withdrawal.
• Unsubscribe — opt out of the newsletter instantly using the unsubscribe link in any email we send.
• Data portability — where applicable law provides for it, request your information in a structured, commonly used format.

Residents of the European Economic Area or United Kingdom also have the right to lodge a complaint with their local data protection supervisory authority. We are not aware of any circumstance in which we would "sell" or "share" personal information as those terms are defined under the California Consumer Privacy Act, and we do not knowingly do so.

10. Children's Privacy

The Website is intended for a general business audience and is not directed at children. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. Third-Party Links

The Website may contain links to third-party websites or resources, for example within a job posting or blog article. We are not responsible for the privacy practices or content of any third-party site, and we encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be reflected by an updated "Effective date" at the top of this page. We encourage you to review this page periodically.

13. Grievance Redressal & Contact Us

If you have questions, concerns, or a complaint about this Privacy Policy or how we handle your personal information, please contact us and we will investigate and respond within a reasonable time:

• Email: contactus@upixelstech.com
• Postal address: Block A, 102/B, Tirmizi Heights, Near Swaminarayan Arts College, Shah Alam Tolnaka, Shah Alam, Ahmedabad-380028, Gujarat, India